The Australian Competition and Consumer Commission (ACCC) is taking Microsoft to court, alleging that approximately 2.7 million Australian customers were misled into paying more for Microsoft 365 subscriptions.
The ACCC claims that customers were not clearly informed about all personal and family Microsoft 365 plan options after the introduction of Copilot AI features.
Allegedly misleading approximately 2.7 million Australian customers
Author's summary: ACCC sues Microsoft over misleading subscription practices.