Microsoft Faces Lawsuit Over Unfair Software Pricing
Microsoft is being sued by the Australian Competition & Consumer Commission (ACCC) for allegedly misleading millions of users regarding its Microsoft 365 platform.
The ACCC claims that Microsoft advised users to stick with an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
- Up to 2.7 million Microsoft 365 users could be affected, including those with Personal and Family plans.
- The complaint alleges that Microsoft failed to offer appropriate advice to users after adding its Copilot AI platform to the 365 platform in Australia in October 2024.
The Australian Competition & Consumer Commission (ACCC) says the company advised users to stick to an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
A successful case could result in a payout for affected users.
Author's summary: Microsoft sued over unfair pricing.
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