Dynatrace and ServiceNow Launch Multi-Year Partnership
Dynatrace, an AI-powered observability platform provider, has launched a multi-year partnership with ServiceNow, a digital workflow vendor, to advance autonomous IT operations and scale intelligent automation for joint enterprise customers.
The partnership focuses on intelligent automation at scale, enabling more proactive and intelligent operations. Dynatrace brings advanced deterministic and agentic AI for proactive root cause analysis, prediction, and automated remediation across cloud and AI-native environments.
ServiceNow complements this with powerful AI agents and AIOps capabilities to streamline and automate IT service and operations management. As part of the partnership, Dynatrace will deploy ServiceNow for Enterprise Service Management, HR Service Delivery, and Asset Management.
The partnership aims to enable joint enterprise customers to drive operational efficiency through agentic AI.
The collaboration is expected to advance autonomous IT operations and scale intelligent automation for joint enterprise customers.
Author's summary: Dynatrace partners with ServiceNow for autonomous IT operations.