Is Optum Real For Real?
Providers increasingly accuse payers of delaying and denying reimbursement for claims.
UnitedHealth Group's Optum subsidiary launched Optum Real, a real-time claims management system, at the HLTH conference in Las Vegas.
Designed to remove the friction between providers and payers when it comes to submitting claims and getting reimbursed in a timely manner.
The announcement aims to address provider resentment against insurers' "delay and deny" policy, which has reached a boiling point.
Executives explained that most claims are processed quickly, but a lack of transparency causes headaches with a few claims.
Author's summary: Optum launches real-time claims management system.
- Optum Real aims to improve claims management
- Providers accuse payers of delaying reimbursement
- Lack of transparency causes claims headaches
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